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Field Trip Facilitator  – Part-Time (10 – 20 hours per week)

9 Positions Available

The Children’s Museum of Acadiana is looking for enthusiastic and outgoing individuals to assist in facilitating play in the museum’s exhibits. Field Trip Facilitators provide outstanding guest service by engaging with guests of all ages and providing a safe environment for all who visit the museum. Shifts range from 10 – 15 hours per week, occurring during weekday mornings. Shift time: 9:00 am – 12:00 pm 
 
 
Duties and Responsibilities:
Responsibilities include, but are not limited to the following: 
 
  • Reinforce lessons presented by the education coordinator by reviewing material with students in small or large groups
  • Enforce museum rules to help ensure a fun and safe trip.
  • Help set-up before trips arrival by getting materials ready or setting up equipment
  • Help supervise students in groups or in exhibits
  • Warmly greet all visitors by creating a welcoming and friendly environment
  • Anticipate and respond to visitor needs by providing accurate and helpful information about the Museum and its offerings
  • Make the extra effort to find information and provide assistance to guests’ questions and needs. Proactively and continuously finds ways to enhance the guest experience at the CMA
  • Move throughout assigned exhibits, proactively assisting guests with questions, and interacting with them regarding the exhibits and associated educational content
  • Monitor exhibits for safety and cleanliness, including restocking supplies and picking up toys and props
  • Enforce all museum manners and museum policies
  • Assist in the facilitation of educational programs and activities
  • Assist in the group arrival and departure process
  • Perform all opening and closing duties for exhibits
  • Light cleaning of exhibit props and costumes
  • Prepare supplies and materials for art projects
  • Assist in hosting birthday parties
  • Occasionally assist with special events and offsite promotions
  • Perform other duties as required by management
  •  
 Qualifications and Requirements:
  • Morning availability REQUIRED 
  • High School Degree or equivalent required
  • Superior customer service skills and strategies
  • Ability to interact with guests of all ages, especially young children
  • Must be a team player, dedicated to shared responsibility for success, and an “all hands on deck” attitude
  • Comfortable and natural ability to sell museum offerings
  • Must be extremely detail-oriented and possess the ability to coordinate complex schedules with the ability to work independently
  • Strong listening skills, the ability to be comfortable with asking questions, and explaining somewhat complicated policies, procedures, options, and offerings to guests in a friendly, straightforward way, making it easy for guests to have an exceptional museum experience
  • Occasional weekend and evening work required

Once the administration reviews your application, you will be notified via email as to the next steps in the application process. Please apply at the link below. 

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