Duties and Responsibilities:

• Warmly greet all visitors by creating a welcoming and friendly environment

• Anticipate and respond to visitor needs by providing accurate and helpful information about the Museum and its offerings

• Make the extra effort to find information and/or provide assistance to guests’ questions and/or needs. Proactively and continuously finds a way to enhance the guest experience at the CMA

• Move throughout assigned exhibits, proactively assisting guests with questions, and interacting with them regarding the exhibits and associated educational content

• Monitor exhibits for safety and cleanliness, including restocking supplies and picking up toys and props

• Enforce all museum manners and museum policies

• Assist in the facilitation of educational programs and activities

• Assist in the group arrival and departure process

• Perform all opening and closing duties for exhibits

• Light cleaning of exhibit props and costumes

• Prepare supplies and materials for art projects

• Assist in hosting birthday parties

• Occasionally assist with special events and offsite promotions

• Perform other duties as required by management

Qualifications and Requirements:

• Prior guest service experience is preferred

• Ability to interact with guests of all ages, especially young children

• Comfortable speaking in front of groups

• Commitment to outstanding guest service and teamwork

• Reliable transportation to and from work

• A flexible schedule is preferred