PARTY POLICIES

· Tape is not allowed on party room walls. Decorations can be attached with sticky tack.

· The Museum is not responsible for lost, stolen, or damaged items.

· Entire exhibits or parts of exhibits are subject to closure.

· The birthday family members (parents and siblings of the birthday child) are admitted in addition to the included children and adult limits for party packages. A fee of $10 for a child & $10 for an adult will be added for each additional child or adult over the party package guest limits.

· All food items MUST be served and eaten in the party room. No food is allowed outside of Party Rooms or in exhibit areas.

REFRESHMENTS ALLOWED

· Pizza, sandwich tray, fruit tray, chicken nugget tray, doughnuts, kolaches, individual ice cream cups, or very simple, easy-to-serve items. No warming trays, crock pots, or chafing dishes allowed. No food is allowed outside of Party Rooms or in exhibits.

· Small individual bag snacks.

· adults’ drinks, such as water or soft drinks, may be brought in.

· We do have ice available for your use if needed.

· Cake, cookie cake, cupcakes for celebrating birthday.

RESCHEDULING

· Party deposit is non-refundable. If you want to reschedule later, deposits are good for one year from the party date. The final balance is due seven (7) days prior to the party date. If you need to cancel the party, a 24-hour notice will need to be given to receive a refund minus the deposit.

YOUR ARRIVAL

· Upon arrival, check-in at the front desk. The birthday child will receive their Birthday Button. Let front desk know if you have any special decorations, utensils, candles, etc. for your party host to set up in the room.

· You may arrive fifteen minutes before the party starts. If you arrive early, as a reminder, Museum staff may still be cleaning the party room from the last party for the later parties in the day. The party room can be set up in the first hour of your arrival. Early arrival is not necessary.

Your party facilitator will be waiting for you at the front of the museum to assist in unloading any items from your vehicle if necessary. After that, your facilitator will guide you to your selected party room, where they will explain the “flow” of your party and inquire about any specific decoration requirements. During your 60-minute playtime, your facilitator will set up your party area to prepare for the celebration. During the celebration, your party facilitator will serve food, facilitate the “Happy Birthday” song, and assist with gifts. When your 45 minutes are up, your facilitator will gather all your belongings and consolidate them onto your cart, which will then roll up to the front of the museum for you to take home. We want your experience to be as stress-free as possible!

GUEST ARRIVAL

· Museum Staff/Host will greet your guests as they enter the lobby, collect their gifts, and keep track of the number of children and adults attending the party.

· Guests MUST check in at the front desk. They will receive a wristband from front desk staff.

· Please remember that the museum is not a “Drop Off” facility. If a child is dropped off, the Birthday Party Parent is responsible for that child until his or her parents arrive to pick them up. Any children who interrupt others’ play will be taken to the Birthday Party Parent.

PARTY TIMELINE

· Children will begin play on the Museum floor for one (1) hour upon arrival. After the hour, children will be called into the party room via intercom. For example, if your party begins at 10:00 am, children will be called into the room at 11:00 am.

· You may spend 45 minutes in the party room. Once in the party room, your party host will facilitate serving food (approved food items) and beverages, singing “Happy Birthday,” and distributing gifts.

· After your allotted time in the party room, children can remain and play in the museum until closing. The party host will begin cleaning the party room for the next party during this time.

· Your party host will bring birthday gifts, decorations, and any remaining refreshments to the Museum’s front desk area, where they will be stored until you are ready to leave.

· You and your guests may stay as long as the Museum remains open.

FINAL CHARGES

· Before you leave, please visit the front desk to pay any charges for any extra children or adults over the party package limit.

· Optional Tip for your party host.

LOCATION

· The Children’s Museum is located at 201 E. Congress Street, Lafayette, LA 70501. The museum is located in downtown Lafayette, between Parc International and Parc San Souci. The entrance to our parking lot is located on Taylor Street.

PARKING

· The Museum offers free parking in its parking lot. The entrance to the parking lot is on Taylor Street. Please note that the parking lot gates close at 5:00 PM Tuesday through Sunday. Any cars remaining in the lot after 5:00 PM will be locked in until the Museum opens for business.

· If the Museum’s parking lot is full, guests can either park at one of the many parking meters downtown (no charge on weekends) or in the Vermilion Street Parking Garage. The garage is located at the corner of Vermilion Street and Polk Street. Parking is $5 all day, every day. You can pay by the hour using the machine located on the bottom floor by the elevators.

Q: Is there a deposit required to book the party?
A: Yes, a non-refundable deposit of $75.00 is required to secure your booking.

Q: What are the responsibilities of our party facilitator?
A: Your party facilitator will be waiting for you at the front of the museum to assist in unloading any items from your vehicle if necessary. After that, your facilitator will guide you to your selected party room where they will explain the “flow” of your party and inquire about any specific decoration requirements. During your 60-minute playtime, your facilitator will set up your party area to prepare for the celebration. During the celebration, your party facilitator will serve food, facilitate the “Happy Birthday” song, and assist with gifts. When your 45 minutes are up, your facilitator will gather all of your belongings and consolidate them onto your cart, which they will then roll up to the front of the museum for you to take home. We want your experience to be as stress-free as possible!

Q: What are the available time slots for the party?
A: Parties can be scheduled on Saturdays at 10:00 am, 12:00 pm, and 3:00 pm, and on Sundays at 1:00 pm and 3:00 pm. Weekdays are available upon request.

Q: How long does the party last?
A: The party starts with 60 minutes of free play in the exhibit spaces, followed by a private 45-minute session in the selected room. You and your guest are welcome to stay and play until the museum closes at 5:00 pm.

Q: What are our responsibilities as hosts?
A: Hosts are responsible for providing optional items such as cake/cupcakes/desserts, pizza (if desired), and soft drinks for adults (if desired).